About Us

Cambridge Management Services

CONTACT US

About us

At Cambridge Management Services, we have proudly proclaimed ourselves to be  Australia’s strata services leader. An ambitious and purposeful claim that drives our people and business every day. Being Australia’s strata services leader creates an obligation and responsibility to strive for a higher purpose in everything we do – it breeds responsibility and accountability and promotes critique when standards are not met. Our DNA has always been to innovate and build – our people, our business and our communities. The past 12 months has been the most exciting period of growth, development and change experienced in our 22-year history. Our unique points of difference have never been so profound.

Cambridge Management Services manage 4,000 lots across Queensland, New South Wales, Victoria and the ACT serviced by a branch network of five offices. Our business is an integral member of the Bright & Duggan Property Group, a national strata and facilities management business managing in excess of 70,000 lots, comprising 300+ staff, and represented by five strong brands – Bright & Duggan, Cambridge Management Services, Change Strata Management, Capitol Body Corporate Management and Structure Building Management.

Our secret is our people, and our long-term vision and engagement with our team over 43 years has enabled us to engage, retain, attract and develop the very people that make our business a success. We have consistently adapted ourselves to not just react to market changes but lead transformational restructures that resonate through the marketplace and become the template for the industry to follow. In short, we lead, others follow. Exactly what you’d expect from Australia’s strata services leader.

Our trophy cabinet 

the most awarded strata & facilities business in Australia

(QLD) 

Large Strata Management Company of the Year 2021

(QLD) 

Rising Star 2021

(ACT) 

Senior Strata Community Manager of the Year 2020

(ACT) 

Strata Community Manager of the Year 2020

(ACT) 

Rising Star 2020

(ACT) 

Student of the Year 2020

(Australasia) 

Senior Strata and Community Manager of the Year 2020

(Australasia) 

 Strata Support Award of the Year 2020

(NSW) 

Large Strata Management Company of the Year in 2015, 2016,  2018 & 2020 

(NSW) 

Essay Award of the Year 2020 

(Australasia) 

Strata Management Business of the Year  2019

(NSW) 

 Senior Strata Manager of the Year 2019

(NSW) 

Strata Manager of the Year 2016, 2019 & 2021

(NSW) 

Support Team Member the Year 2019

(ACT) 

 Support Team Member of the Year 2019

(ACT) 

Rising Star of the Year 2017 & 2019 

(QLD) 

Essay Award of the Year 2019

(VIC) 

Strata Community Management – Small Business of the Year 2018 & 2019

(QLD) 

Strata Community Rising Star of the Year 2018

(QLD) 

Strata Community Association – Large Business of the Year 2018

(NSW) 

FMA Corporate Member of the Year 2018

(NSW) 

Smart Green Apartments Building Manager of the Year 2017

(ACT) 

Strata Management Business of the Year 2016

(ACT) 

 Professional Commitment to Ethics and Service of the Year 2016

Our Executive Management Team

Chris Duggan

Chris Duggan

Managing Director

Arguably one of the country’s best-known strata leaders and innovator, Chris oversees our strategic direction and new business opportunities. Working in the property industry for over twenty years has given Chris a passion for customer satisfaction and providing unparalleled service every time.

Chris was appointed President of Strata Community Australia (National) in 2021 after previously serving as the President of SCA (NSW) since 2015, and sat as an SCA (NSW) Director since 2009. During his tenure as President of SCA (NSW), Chris oversaw an unparalleled boost for the strata management industry’s public profile and professionalism. Under his watch, SCA (NSW)  led the establishment of an Australian-first Professional Standards Scheme (PSS) for strata managers from 1 July 2021.

Chris sits on the Griffith University Strata & Community Title in the 21st Century Conference Committee, UDIA (NSW) Strata Committee as well as being a presenter at numerous industry events and conventions. He holds a Bachelor of Land Economics from UTS.

Chris’s expertise is in complex scheme consulting and establishment, having overseen the establishment of Australia’s most complex strata, community, and BMC schemes.

Phillip Court

Phillip Court

Chief Operating Officer

Phil is one our most enthusiastic and dedicated staff members and
we can not think of anyone better to lead our strata team. He joined the Bright & Duggan Property Group in 1999 and has risen through the ranks to become the Executive General Manager for our strata division overseeing the day-to-day operations of our strata teams and oversees customer experience.

Phil is a licensed strata manager, a member of Strata Community Australia (NSW) and has received a level 3 accreditation as a Practising Strata Community Manager.

Accompanied with his experience in managing complex multi-titled schemes and facilities management companies, Phil will always ensure his team provides the highest level of professionalism at all times.

Damien Excell

Damien Excell

Executive General Manager | People, Customer & Corporate Experience

Damien has been the Executive General Manager for our national Group since 2016, overseeing human resources activities, and compliance across our group. In addition, Damien also has Executive responsibility for marketing and events. He has been in the strata industry for nearly a decade. Damien is a qualified Human Resources professional and is a member of the Australian Human Resources Institute (AHRI). He has worked primarily in Human Resource Management related roles across his career often with a project, process re-engineering or operational focus.

He has worked across multiple industries including Gaming, Fast Moving Consumable Goods (FMCG) and Telecommunications and has worked for some of Australia’s biggest corporate employers including the TAB Group and Nestle.

Damien brings a wealth of corporate experience to the Bright & Duggan Property Group and is passionate about ethics, fairness and compliance within Human Resource Management. He is also a licensed strata manager.

Belinda Claffey

Belinda Claffey

Executive General Manager | Projects & Business Transformation

Belinda is a highly experienced Commercial Leader with over 20 years’ experience in Business Transformation and Project Management both within Australian and overseas markets.  Since joining the Bright & Duggan Property Group in 2016, Belinda has emersed herself in the strata industry, delivering Customer Centric solutions that provide a point of difference, build capability and positive client interactions. Her successes and contribution at an industry level were formally recognised as a SCA State award winner in 2019 and then a National award recipient in 2020.
 
Belinda has a strong focus on driving innovation and business transformation that adds value to both external and internal clients.  As someone who thrives on learning and frequently asks “Why”, Belinda is committed to empowering others through knowledge and not resting on yesterday’s successes. Belinda is passionate about the strata industry and the progress to be made for ensuring those living in communities have a positive experience when navigating the complexities of strata management.

Cambridge Management Services Careers

We regularly have roles in facilities management, strata management, operations, projects, HR, marketing, events, finance and new business available. 

If you’re a high energy personality with a passion for continuous improvement as well as the capacity to juggle competing priorities this could be the beginning of something great! 

Complete the details on the form.

PLEASE NOTE: Your confidentially is assured and any enquiry relating to employment at Cambridge Management Services will be managed discreetly. We take your privacy seriously.

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Employee Testimonials

“Having worked with the CMS family for nearly two decades, I could not have picked a better employer to work for. It is still a pleasure to come to work each day and I value the strong ethics, value and professionalism…”

“The chance to be part of a company that is continuously growing and looking for ways to improve, under the excellent leadership of the senior management team, makes it an exciting and challenging place to work.”

Contact Us

Head office

Suite 6, 12 Santa Barbara Road
HOPE ISLAND QLD 4212
Phone: 07 5530 9900
Fax: 07 5530 9901
customercare@cambridgems.com.au

Mailing Address
PO Box 175
OXENFORD QLD 4210

Business Hours
8:30am - 5:00pm

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