Season's Greetings

Please be advised that our offices will be closed for the holidays to allow our team the opportunity to celebrate with their families and recharge for the upcoming year.

Cambridge NSW Office

The Cambridge NSW office will be closed from the 20th of December 2024 at 12:00pm and will reopen on the 8th of January 2025 at 8:30 am.


Cambridge QLD Office

The Cambridge QLD office will be closed from the 20th of December 2024 at 12:00pm and will reopen on the 8th of January 2025 at 8:30 am. During our office closure, if you have an emergency that requires immediate attention, please contact the below parties:

  • HIR Security - 07 5629 8999
  • Your Building Manager (if applicable)
  • Emergency Services: SES (132 500) Police/Fire (000)
  • Our 24/7 Emergency Response Services Ph: 1300 092 863

Cambridge Martha Cove Office 

The Cambridge Martha Cove office will be closed from the 20th of December 2024 at 12:00pm and will reopen on the 8th of January 2025 at 8:30 am. During our office closure, if you have an emergency onsite, please contact our 24/7 onsite security team, Citywatch at 03 5987 1010 or Vic Police 000. Please note that berth and pool fob access enquiries can be made on standard business days between 10am and 3pm. Please contact the office on 03 5981 9233 to make arrangements.

From the entire Cambridge team, we wish you a safe and happy holiday. 

 

 

Established in 2001, we have built our business on traditional family values of respect, dignity and courtesy. We believe in exceptional customer service, and our customers are treated as part of our business. This has enabled Cambridge Management Services to become a major Strata, Facilities and Property Management service provider nationally, and employer of choice in our industry. 

Our secret is you. Our customers. Your world is important to us.  We know you’ve got a busy lifestyle and that all you want is a simple solution that gives you daily peace of mind that all your living essentials are being taken care of quickly and efficiently. We’re more than just finance and property; we’re here to support your needs, your community and your world.

We’re passionate about being the best at what we do. We’ve spent significant time and resources developing and customising products and services to meet our customers’ needs and our portfolio now includes 4,000 plus lots ranging in size from 10 lots to estates with over 2,000 lots.

Our Strata, Facilities and Property Management professionals are focused on meeting the needs of each customer. Our unique corporate structure enables dedicated teams to specialise service delivery to clients of any size and complexity; meaning our customers get the very best advice and service across multiple industry disciplines.

2001

year established

37+

facility professionals

10+

strata professionals

72+

staff members

25+

industry awards

Products and Services

Facilities Management

Customised facility management solutions ensuring your lifestyle community, building or facility is maintained to the highest standard.

Facility Management Services

  • Preparation of operational and sinking fund budgets
  • Handling comprehensive maintenance and operational procedures and schedules
  • Cleaning and waste management
  • Public facilities management
  • Energy management
  • Hydraulic systems management
  • Mechanical systems management
  • Electrical systems management
  • Security systems management
  • Landscaping management
  • Lift and transportation systems
  • Fire services
  • Swimming pool and equipment care and maintenance
  • Solar systems CATV and CCTV Voice and data communications

Architectural review processes

  • Formulating Development Control By-Laws (DCBLs) to maximise amenity
  • Evaluating development applications against DCBLs
  • Monitoring construction to ensure compliance

Comprehensive document management service

  • Electronic document storage and management
  • Security against document loss, degradation and destruction
  • Security against unauthorised disclosure
  • Efficient communication through information sharing

Utilising mex asset management system

  • Detailed asset register
  • Automated preventative maintenance ordering
  • Breakdown works ordering
  • Work status tracking
  • Budget adherence and capital works planning
  • Comprehensive asset history reporting
  • Contractor performance indicators
  • Voice and data communications

Concierge

Cambridge Management Services offers a personalised first class concierge service to its clients as it understands that each community is unique.

At Cambridge Management Services, our concierges –

 

  • Provide a personalised service to enhance our residents living environment
  • Building genuine, long term relationships with residents
  • Provide tailored services
  • Arrange delivery of goods and services
  • Supervise and coordinate contractors for both residents and the building
  • Save residents time – book dinners, arrange entertainment, provide health activities, dry cleaning, organise transportation

Strata Management

Our standard strata management services include the following statutory and building management functions:

Money and finance management

  • Generate and send levies
  • Monitor levy payments and arrears
  • Pay scheme creditors
  • Monthly bank reconciliation
  • Keep annual accounts

People Management

  • Managing owners and tenants
  • Dealing with correspondence
  • Providing advice
  • Resolving conflicts
  • Supporting strata living

Meeting management

  • Arranging meetings
  • Attending and chairing meetings
  • Issuing agendas
  • Preparing minutes
  • Ensuring compliance

Repairs management

  • Arranging repairs and maintenance
  • Coordinating tradesmen
  • Arranging quotes
  • Issuing work orders
  • Managing major works (under specific instructions)

Asset management

  • Arranging reports
  • Providing compliance advice
  • Coordinating inspections
  • Maintain registers
  • Place insurances and processing claims
  • Building and rule registration and processing

Contact Us

customercare@cambridgems.com.au

Mailing Address
PO Box 175
OXENFORD QLD 4210

Business Hours
8:30am - 5:00pm

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